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Business Service Manager IT (m/f/d)

Posting Date:  Jan 5, 2023

Hamburg, DE

Business Area:  Körber Technologies
Company:  Körber Technologies GmbH

Business Service Manager IT (m/f/d)

Your role in our team


  • You create and discuss decision proposals for the prioritisation and approval of all IT projects with regard to infrastructure, applications and workplace together with the specialist departments.
  • In addition, you will take care of the necessary budgets and be responsible for the design and implementation of the Internal Business Review (IBR) meeting for the release of the decision proposal.
  • You will coordinate all IT requirements of Körber Technologies and align them between the business of Körber Technologies and Körber OneIT.
  • You will also ensure that the correct priorities are set for the requirements and that the benefits for the corresponding requirements are shown together with the specialist departments and Controlling.
  • You will submit new requirements to the Demand and Project Portfolio Management (DPPM) process of the Körber OneIT after preliminary clarification and support the specialist departments in the preparation of all necessary information
  • Your tasks include monitoring the Service Level Agreements; in the event of deviations, you will initiate the necessary measures for escalation to Körber OneIT
  • You will be responsible for a transparent communication strategy (structure and implementation) and joint reporting on the requirements and services of Körber OneIT.
  • You will be responsible for the technical pre-clarification of requirements and will consult the relevant contact persons for this purpose
  • You will also manage international projects of any complexity
  • You will be responsible for the design and organisation of the IT demand process of the Körber Technolgoies Group.
  • You will support the IT management in the further development and implementation of IT strategies.

Your profile

  • You have a successful degree in business informatics, business administration, industrial engineering or similar qualifications
  • In addition, you already have in-depth experience in provider management for all IT trades, as well as experience in international IT application projects
  • You have already gained a comprehensive understanding of processes as well as a broad knowledge of the order fulfilment and development process in the manufacturing industry.
  • You convince with fluent communication in German and English
  • Your strengths include strong consulting skills, as well as a high degree of customer orientation and rhetorical skills.
  • Conflict management and moderation are among your skills

Your advantages

We combine the advantages of a medium-sized company with the benefits of a large corporation:

  • A collegial working atmosphere in an international environment
  • You take on responsibility right from the start
  • Exciting development opportunities and perspectives within the company and the Körber Group
  • Flexible working hours with opportunities for mobile working
  • Attractive benefits through collective bargaining (holiday and Christmas bonuses, 30 days annual leave)
  • Extensive company training programme (eLearning and classroom training)
  • Company pension scheme
  • Good public transport connections and on-site car park
  • Company catering
  • Company doctor
  • A wide range of company sports

Can you see yourself in this profile description? Then Körber is the right place for you! We look forward to getting to know you!



Recruitment Team

For questions please contact us via
Please apply exclusively via the “Apply now” button.

For questions please contact us via
Please apply exclusively via the “Apply now” button.

The Business Area Technologies is part of the international technology group Körber, with about 12,000 employees at more than 100 locations worldwide. We develop customized solutions in the areas of machinery, equipment, software, measuring instruments, flavors, and services with a focus on the tobacco and the food and beverage industry. With passion, precision and performance, we deliver and integrate outperforming technologies to help our customers realize their full potential.

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