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Field Service Instrumentation Technician

Posting Date:  Jul 15, 2021

Richmond, VA, US

Company:  Hauni




Körber is the home for passionate people who innovate, collaborate and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. We combine our strong heritage with our understanding for local specifics and a global mindset to bring people together and create valuable solutions for our customers. We aim for being the first to do the right thing at the right time.


Join the home for entrepreneurs!


Hauni Richmond, Inc., a Sales and Service Company serving the North American Tobacco Industry, has an outstanding career opportunity available for a Field Service Technician to join our team. As a Field Service Technician, you will be working in the Field Service Department with a team of experienced technicians serving our customers’ technical service requirements.


Your role in our team

  • You will perform the troubleshooting, repair, service, and installation of multiple quality and laboratory equipment in a timely and accurate manner, and independently without supervision.
  • You should be capable of communicating effectively with customers and within other departments of Hauni in both verbal and written form.
  • You will support customer personnel by providing technical knowledge and expertise on the equipment.
  • You will conduct training for customer personnel on the maintenance, repair, and installation of equipment upon request.
  • You will provide technical support to customer personnel regarding the inventory of critical spare parts and convey knowledge on the use of spare parts catalog.
  • You will assist in the support of control systems, utilizing manuals, schematics, and test equipment.
  • You will be prepared and ready for service assignments, including international travel, for any length of time.
  • You will prepare service reports accurately and submit biweekly or more frequently if necessary.
  • You will keep abreast of new technological developments of assigned Borgwaldt or SODIM equipment. You will be able to do the sale of maintenance contracts and additional Borgwaldt or SODIM products while in the field with recognition of potential opportunities and reporting them to Sales.
  • You will support the sale of additional Hauni products while in the field with recognition of potential opportunities and report them to Sales.
  • You will perform work assignments in a safe and responsible manner.
  • You will represent the company professionally and conduct business with tact and diplomacy.


Your profile

  • You are a college graduate with a B.S. in mechanical/electrical engineering or you have equivalent education and experience.
  • You have at least five years of experience in instrumentation equipment or working in a laboratory.
  • You have mechatronics skills.
  • You have effective communication skills.
  • You have proficiency in MS Office.
  • You have previous SAP experience (this is a plus).


Can you find yourself in this profile?

Then you are right at Körber. We are looking forward to getting to know you!


Your benefits

  • You will get a competitive salary.
  • You will have flexible working hours.
  • You will have paid vacation.
  • You will have the option to enroll in vacation purchase program.
  • You will have paid sick days and holidays.
  • You will have the option to enroll in 401k plan with a $1 for $1 match up to 6% of your base income.
  • You will have access to competitive medical, dental, and vision insurance plans.
  • You will have access to competitive basic life and disability insurances, both short and long term, paid by employer.
  • You will have the option to enroll in voluntary life insurance purchase program.
  • You will have the option to enroll in training and development program.


Equal employer opportunity

Our nation’s military veterans represent the top talent this country has to offer. They bring meaningful skills to the workplace and are assets to our company. We encourage U.S. Military Veterans to apply.

Hauni Richmond, Inc is an Affirmative Action/Equal Employment Opportunity Employer

Minority/Female/Disabled/ Veteran.

Recruitment Team

For questions please contact us via jobs@koerber.com.
Please apply exclusively via the “Apply now” button.

Recruitment Team
For questions please contact us via jobs@koerber.com.
Please apply exclusively via the “Apply now” button.

Hauni Maschinenbau GmbH is the leading company of the Hauni Group and the world's leading provider of technologies and technical services for the international tobacco industry. With around 4,500 employees at over 20 locations, the Hauni Group is represented worldwide and combines the brands Hauni, Garbuio, Decouflé, Borgwaldt, Borgwaldt Flavor, Sodim and Kodis. The Hauni Group is the Business Area Tobacco of the Körber Group.

The Körber Group is an international technology group with around 10,000 employees worldwide. It unites technologically leading companies with more than 100 production, service and sales locations and offers its customers solutions, products and services in the Business Areas of Körber Digital, Logistics Systems, Pharma Systems, Tissue and Tobacco.

Nearest Major Market: Richmond

Job Segment: Maintenance, Technician, Medical, Instrumentation, Engineer, Manufacturing, Technology, Healthcare, Engineering