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Posting Date:  Aug 5, 2022

Richmond, VA, US

Company:  Hauni Richmond Inc.

Field Service Technician - Mechanical




Hauni Richmond, Inc., a Sales and Service Company serving the North American Tobacco Industry, has an outstanding career opportunity available for a Field Service Technician to join our team. As a Field Service Technician, you will be working in the Field Service Department with a team of experienced technicians serving our customers’ technical service requirements.


Your role in our team

  • You will perform the troubleshooting, repair, service, and installation of multiple tobacco machines in a timely and accurate manner, and independently without supervision. 
  • You should be capable of communicating effectively with customers and within other departments of Hauni in both verbal and written form.
  • You will support customer personnel by providing technical knowledge and expertise on the equipment.
  • You will conduct training for customer personnel on the maintenance, repair, and installation of equipment upon request.
  • You will provide technical support to customer personnel regarding the inventory of critical spare parts and convey knowledge on the use of spare parts catalog.
  • You will assist in the support of control systems, utilizing manuals, schematics, and test equipment.
  • You will be prepared and ready for service assignments, including international travel, for any length of time.
  • You will prepare service reports accurately and submit biweekly or more frequently if necessary.
  • You will keep abreast of new technological developments of assigned Hauni equipment.  Be able to support the sale of additional Hauni products while in the field with recognition of potential opportunities and reporting them to Sales.
  • You will perform work assignments in a safe and responsible manner.
  • You will represent the company professionally and conduct business with tact and diplomacy.


Your profile

  • You are a college graduate with a B.S. in mechanical/electrical engineering OR
  • You have equivalent education and experience. 
  • You have at least five years of experience in the assembly, repair, installation, or design of high-speed equipment.
  • You have mechatronics skills.
  • You have effective communication skills.
  • You have proficiency in MS Office.
  • If you have previous SAP experience, this is a plus.


Your benefits

  • Competitive salary
  • Flexible working hours
  • Paid vacation
  • Vacation purchase program
  • Sick days
  • Paid holidays
  • 401k Plan with a $1 for $1 match up to 6% of your base income
  • Medical, dental, vision insurance plans
  • Basic life and disability insurances, both short and long term, paid by employer
  • Voluntary life insurance purchase program
  • Training and Development Program

Recruitment Team

For questions please contact us via
Please apply exclusively via the “Apply now” button.

Recruitment Team
For questions please contact us via
Please apply exclusively via the “Apply now” button.

Hauni Maschinenbau GmbH is the leading company of the Hauni Group and the world's leading provider of technologies and technical services for the international tobacco industry. With around 4,500 employees at over 20 locations, the Hauni Group is represented worldwide and combines the brands Hauni, Garbuio, Decouflé, Borgwaldt, Borgwaldt Flavor, Sodim and Kodis. The Hauni Group is the Business Area Tobacco of the Körber Group.

The Körber Group is an international technology group with around 10,000 employees worldwide. It unites technologically leading companies with more than 100 production, service and sales locations and offers its customers solutions, products and services in the Business Areas of Körber Digital, Logistics Systems, Pharma Systems, Tissue and Tobacco.

Nearest Major Market: Richmond

Job Segment: Maintenance, Field Service, Electrical Engineering, ERP, SAP, Manufacturing, Engineering, Technology