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Posting Date:  Oct 13, 2021

Richmond, VA, US

Company:  Hauni

Maintenance Manager/APP & Technical Manager

Hauni Richmond, Inc., a Sales and Service Company serving the North American Tobacco Industry, has an outstanding career opportunity available for a Maintenance Services Technician to join our team. As a Maintenance Services Technician, you will be working in the Maintenance Services department with a team of experienced technicians providing technical support to our customers.


Körber is the home for passionate people who innovate, collaborate and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. We combine our strong heritage with our understanding for local specifics and a global mindset to bring people together and create valuable solutions for our customers. We aim for being the first to do the right thing at the right time.


Join the home for entrepreneurs!


Your role in our team

  • You will function as the primary communication channel between Hauni and PM on all technical issues. 

  • You will provide a daily visible presence on the manufacturing floor for all Philip Morris personnel and make yourself available for any and all concerns of PM personnel. 

  • You will provide timely responses to stated concerns. You will function as technical liaison between Hauni and PM USA on all technical issues that arise.

  • You will follow up appropriately and timely with acceptable resolution for Hauni and PM personnel. 

  • You will manage APP program(s) including supervisory and disciplinary oversight of Maintenance Services technicians, along with optimizing processes, maintenance kits, and logistics for customer satisfaction (KPIs) and profitability. 

  • You will spend at least 80% of your working hours on-site at Philip Morris. You will detect business opportunities for sales and service products and report on such opportunities to Sales Manager assigned to PM. 

  • You will work in tandem with Sales Manager to secure identified business opportunities. You will schedule Maintenance Service Technicians’ work as required by the customer to include rotation of shift work and overtime. 

  • You will attend all relevant technical meetings (such as daily bay meetings) at PM where Hauni’s presence is necessary and beneficial to the partnership and relationship building. 

  • You will establish, develop and maintain positive working relationships with PM personnel who provide valuable feedback regarding Hauni ‘s performance as an OEM and business partner. 

  • You will keep Hauni management informed on all matters affecting operation and results.


Your profile

  • You have an Associate’s degree in business or technical discipline. 

  • You have at least at least five years’ experience in services.

  • You have had technical training experience. 

  • You have excellent oral and written communication skills and effectiveness in customer relations.

  • You have proficiency in MS Office and SAP. You have the personal and professional ability to lead people


If you can see yourself in this profile, please apply. We look forward to talking with you!


Your working environment at Hauni Richmond a Körber Group Company

At Hauni Richmond, you will work in an innovative, friendly, diverse environment. You will work with experienced colleagues and will have opportunities to advance your career. Hauni Richmond is part of an exciting industry. As a company, we value our long-term relationships with our customers who value us and our innovative solutions and flexibility.


Your benefits

  • Competitive salary

  • Flexible working hours

  • Paid vacation

  • Vacation purchase program

  • Sick days

  • Paid holidays

  • 401k Plan with a $1 for $1 match up to 6% of your base income

  • Medical, dental, vision insurance plans

  • Basic life and disability insurances, both short and long term, paid by employer

  • Voluntary life insurance purchase program

  • Training and Development Program



Recruitment Team

For questions please contact us via jobs@koerber.com.
Please apply exclusively via the “Apply now” button.

Recruitment Team
For questions please contact us via jobs@koerber.com.
Please apply exclusively via the “Apply now” button.

Hauni Maschinenbau GmbH is the leading company of the Hauni Group and the world's leading provider of technologies and technical services for the international tobacco industry. With around 4,500 employees at over 20 locations, the Hauni Group is represented worldwide and combines the brands Hauni, Garbuio, Decouflé, Borgwaldt, Borgwaldt Flavor, Sodim and Kodis. The Hauni Group is the Business Area Tobacco of the Körber Group.

The Körber Group is an international technology group with around 10,000 employees worldwide. It unites technologically leading companies with more than 100 production, service and sales locations and offers its customers solutions, products and services in the Business Areas of Körber Digital, Logistics Systems, Pharma Systems, Tissue and Tobacco.

Nearest Major Market: Richmond

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