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Posting Date:  Jun 13, 2022

Richmond, VA, US

Company:  Hauni Richmond Inc.

Technical Advisor

Hauni Richmond, Inc., a Sales and Service Company serving the North American Tobacco Industry, has an outstanding career opportunity available for a Technical Advisor to join our team. As a Technical Advisor, you will be working in the Engineering department with the Manager, Electrical Engineering and your colleagues to prepare technical clarification of individual spare parts, sub-units, and conversion/upgrade kits. 


Your role in our team

  • You will perform and complete the technical clarification of customer inquiries/orders for spares, sub-units, upgrading, and conversion kits.
  • You will support Account Administrators in Order Processing, Purchasing, Sales and Assembly as well as Hauni Maschinenbau AG concerning customer inquiries/orders requiring technical clarification in an effort to minimize the time in which customers receive a response and/or to ensure that orders are executed in a technically correct manner.
  • You will ensure that all pertinent technical information on inquiries/orders clarification is kept on file in an orderly fashion to allow referencing.
  • You will maintain and update history file for equipment installed at customer site.
  • You will support the Assembly department with design/part issues by finding parts from catalog drawings, finding assemblies in SAP, or find information by using machine files.
  • You will audit and/or support the auditor in machine and quality inspection. You will write detailed inspection reports. You will complete exception documentation.
  • You will inspect cigarettes using the NK1230 standard.
  • You will book machines and kits for shipping into SAP.
  • You will update machine files in SAP
  • You will quote the necessary parts and labor for machines and kits within 4 weeks from receiving an order.


Your profile

  • You have a B.S. degree in mechanical engineering or equivalent working experience, and computer skills (SAP/Word).
  • You have five years’ exposure to Hauni Maschinenbau AG design environment and/or technical clarification of Hauni Maschinenbau AG products.
  • Preferably, you have knowledge of English and German and possess oral and written skills in both languages.


Your benefits

  • Competitive salary
  • Flexible working hours
  • Paid vacation
  • Vacation purchase program
  • Sick days
  • Paid holidays
  • 401k Plan with a $1 for $1 match up to 6% of your base income
  • Medical, dental, vision insurance plans
  • Basic life and disability insurances, both short and long term, paid by employer
  • Voluntary life insurance purchase program
  • Training and Development Program


Recruitment Team

For questions please contact us via
Please apply exclusively via the “Apply now” button.




Recruitment Team

For questions please contact us via
Please apply exclusively via the “Apply now” button.

Recruitment Team
For questions please contact us via
Please apply exclusively via the “Apply now” button.

Hauni Maschinenbau GmbH is the leading company of the Hauni Group and the world's leading provider of technologies and technical services for the international tobacco industry. With around 4,500 employees at over 20 locations, the Hauni Group is represented worldwide and combines the brands Hauni, Garbuio, Decouflé, Borgwaldt, Borgwaldt Flavor, Sodim and Kodis. The Hauni Group is the Business Area Tobacco of the Körber Group.

The Körber Group is an international technology group with around 10,000 employees worldwide. It unites technologically leading companies with more than 100 production, service and sales locations and offers its customers solutions, products and services in the Business Areas of Körber Digital, Logistics Systems, Pharma Systems, Tissue and Tobacco.

Nearest Major Market: Richmond

Job Segment: ERP, SAP, Mechanical Engineer, Electrical Engineering, Engineer, Technology, Engineering