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Head of Customer Relationship Management / Senior Manager Strategic Marketing and Sales (m/f/d)

Head of Customer Relationship Management / Senior Manager Strategic Marketing and Sales (m/f/d)

Posting Date:  Jul 20, 2021

Hamburg, DE

Company:  Körber AG




Your role in our team

You will be responsible for creating value through technology and digitization, strategically advancing marketing, sales and service at Körber – leveraging data and platforms to create insights.
You will be part of the Group Function Strategic Marketing & Sales, reporting to the Head of Group Function, working closely with the Group CSO of the Körber Group.

With your expertise, you will drive and provide support in the following areas:

  • Lead the transformation of marketing & sales towards digital excellence
  • Build-up / advance the CRM strategy of Körber and our Business Areas in order to increase conversion and engagement of our customer base significantly
  • Run program management for CRM and build a deep partnership with our Solution owners and teams for improving our landscape and managing the CRM excellence community
  • Acting as change evangelist to drive the convergence of marketing & sales in a new normal of B2B marketing & sales
  • Creating insights from data that result in strategies across the business to improve conversion and lifetime value with our BAs
  • Build-up and maintain digital, data-driven technology roadmap / radar for strategic use
  • Accelerate Digital technology, data platform, analytics strategies and projects - hands-on with your experience and drive


Your profile

You have at least 5+ years of professional experience and have worked in a challenging environment (tech industry, management consultancy, start-up, or relevant experience in industrial companies) with a respective educational background (Business, Engineering, IT and adjacent).

Theses qualifications and traits help you to make the change happen:

  • Visionary and goal-oriented way of thinking and acting with proven track-record in delivering B2B marketing/sales excellence
  • Strong business sense with proven track record in achieving commercial success
  • Deep experience in state-of-the-art CRM technology (marketing automation, Salesforce automation (service management), with Salesforce technology beneficial
  • Excellent quantitative and analytical skills with the ability to drive insights from data and set strategy
  • High target/ result-driven personality with a high level of commitment, personal initiative and hands-on attitude
  • Methodical competence / experience in the areas of co-creation/agile project management (potentially DevOps)
  • People and communicative skills to create buy-in, trust and followership in matrix organization


Your working environment at Körber

Körber is a leading international technology group that has around 10,000 employees all over the world. We are the home for entrepreneurs —we turn entrepreneurial thinking into customers’ success. Körber AG manages the Group and its five Business Areas: Digital, Pharma, Supply Chain, Tissue, and Tobacco.


Your benefits

  • You are part of a great team taking ownership from day one
  • You will work in a flexible environment with great and inspiring colleagues
  • You profit from cross-functional and international collaboration and interaction
  • You will get an attractive compensation package


Can you find yourself in this profile? Then you are right at Körber. We are looking forward to getting to know you!

Recruitment Team

For questions please contact us via jobs@koerber.com.
Please apply exclusively via the “Apply now” button.

For questions please contact us via jobs@koerber.de.
Please apply exclusively via the “Apply now” button.

We are Körber – an international technology group with about 10,000 employees, more than 100 locations worldwide and a common goal: We turn entrepreneurial thinking into customer success and shape the technological change. In the Business Areas Digital, Pharma, Supply Chain, Tissue and Tobacco, we offer products, solutions and services that inspire. We act fast to customer needs, we execute ideas seamlessly, and with our innovations we create added value for our customers. In doing so, we are increasingly building on ecosystems that solve the challenges of today and tomorrow. Körber AG is the holding company of the Körber Group.

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