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Head of Customer Relationship Management / Senior Manager Strategic Marketing and Sales (m/f/d)

Head of Customer Relationship Management / Senior Manager Strategic Marketing and Sales (m/f/d)

Erscheinungsdatum:  24.04.2021

Hamburg, Hamburg, Deutschland

Unternehmen:  Körber AG




Your role in our team

You will be responsible for creating value through technology and digitization, strategically advancing marketing, sales and service at Körber – leveraging data and platforms to create insights.
You will be part of the Group Function Strategic Marketing & Sales, reporting to the Head of Group Function, working closely with the Group CSO of the Körber Group.

With your expertise, you will drive and provide support in the following areas:

  • Lead the transformation of marketing & sales towards digital excellence
  • Build-up / advance the CRM strategy of Körber and our Business Areas in order to increase conversion and engagement of our customer base significantly
  • Run program management for CRM and build a deep partnership with our Solution owners and teams for improving our landscape and managing the CRM excellence community
  • Acting as change evangelist to drive the convergence of marketing & sales in a new normal of B2B marketing & sales
  • Creating insights from data that result in strategies across the business to improve conversion and lifetime value with our BAs
  • Build-up and maintain digital, data-driven technology roadmap / radar for strategic use
  • Accelerate Digital technology, data platform, analytics strategies and projects - hands-on with your experience and drive


Your profile

You have at least 5+ years of professional experience and have worked in a challenging environment (tech industry, management consultancy, start-up, or relevant experience in industrial companies) with a respective educational background (Business, Engineering, IT and adjacent).

Theses qualifications and traits help you to make the change happen:

  • Visionary and goal-oriented way of thinking and acting with proven track-record in delivering B2B marketing/sales excellence
  • Strong business sense with proven track record in achieving commercial success
  • Deep experience in state-of-the-art CRM technology (marketing automation, Salesforce automation (service management), with Salesforce technology beneficial
  • Excellent quantitative and analytical skills with the ability to drive insights from data and set strategy
  • High target/ result-driven personality with a high level of commitment, personal initiative and hands-on attitude
  • Methodical competence / experience in the areas of co-creation/agile project management (potentially DevOps)
  • People and communicative skills to create buy-in, trust and followership in matrix organization


Your working environment at Körber

Körber is a leading international technology group that has around 10,000 employees all over the world. We are the home for entrepreneurs —we turn entrepreneurial thinking into customers’ success. Körber AG manages the Group and its five Business Areas: Digital, Pharma, Supply Chain, Tissue, and Tobacco.


Your benefits

  • You are part of a great team taking ownership from day one
  • You will work in a flexible environment with great and inspiring colleagues
  • You profit from cross-functional and international collaboration and interaction
  • You will get an attractive compensation package


Can you find yourself in this profile? Then you are right at Körber. We are looking forward to getting to know you!


Recruitment Team

For questions please contact us via or +49 40 21107 291.
Please apply exclusively via the “Apply now” button.

Bei Fragen können Sie uns gerne unter +49 40 21107 291 oder kontaktieren. Bitte senden Sie uns Ihre Bewerbung ausschließlich über das Bewerberportal über den „Jetzt bewerben“ Button zu.

Wir sind Körber – ein internationaler Technologiekonzern mit rund 10.000 Mitarbeitern, mehr als 100 Standorten weltweit und einem gemeinsamen Ziel: Wir setzen unternehmerisches Denken in Kundenerfolge um und gestalten den technologischen Wandel. In den Geschäftsfeldern Digital, Pharma, Supply Chain, Tissue und Tabak bieten wir Produkte, Lösungen und Services, die begeistern. Auf Kundenbedürfnisse reagieren wir schnell, Ideen setzen wir nahtlos um, und mit unseren Innovationen schaffen wir Mehrwert für unsere Kunden. Dabei bauen wir verstärkt auf Ökosysteme, die die Herausforderungen von heute und morgen lösen. Die Körber AG ist die Holdinggesellschaft des Körber-Konzerns.