Senior Process & Project Manager (m/f/d) Global Business Services

Company:  Körber Global Business Services GmbH
Location: 

Hamburg, HH, DE Porto, PT

Job ID:  9478

Senior Process & Project Manager (m/f/d) Global Business Services

 

 

Close to executive management, you will actively shape the further development of Global Business Services (GBS) and drive the design of scalable, efficient, and future‑proof end‑to‑end processes across IT, Finance, and HR on a group-wide level.

 

Your role in our team

 

  • You are responsible for further developing the GBS process landscape, including clear process ownership, high transparency, and a consistent end‑to‑end perspective
  • By establishing and continuously enhancing governance structures, standards, and frameworks, you significantly strengthen the group‑wide GBS organization
  • You lead international transformation and improvement projects, from the initial idea through to sustainable implementation, including change and stakeholder management
  • You also drive digital transformation by advancing process automation, workflow digitalization, and the use of AI‑based solutions
  • Using Lean, Six Sigma, and Kaizen methodologies, you initiate and manage improvement initiatives that deliver measurable efficiency gains
  • You oversee the harmonization and standardization of services, tools, and processes, ensuring their sustainable integration within the GBS structure
  • With your commitment, you continuously advance the GBS maturity level, including the preparation for and support of relevant certifications (e.g., ISO 9001)
  • In your role as a sparring partner, you advise senior leaders on the prioritization and implementation of strategic initiatives

 

Your profile

 

  • A completed university degree in (Business) Informatics, Business Administration, Industrial Engineering, or a comparable qualification forms the foundation of your profile
  • You also bring several years of experience in leading international projects within complex organizational structures, including change management
  • A strong process expertise and hand-on experience in analyzing, modeling, and optimizing business processes (e.g., BPMN 2.0, UML) is essential
  • You have solid practical experience with established process and methodology frameworks such as PCF, ITIL, COBIT, Lean, Six Sigma, or Kaizen, ideally complemented by relevant certifications
  • Additionally, you demonstrate confident project management skills according to common standards (e.g., PMI, PRINCE2, IPMA) as well as experience with ISO certifications, preferably supported by formal credentials
  • You have proven experience in building and further developing business and shared service organizations
  • Strong process knowledge in at least one of the areas IT, HR, or Finance, including their interfaces, is expected
  • Your independent, structured, and solution‑oriented working style, combined with a high sense of ownership, sets you apart
  • Strong communication and facilitation skills, along with a high degree of assertiveness, are among your personal strengths
  • You have excellent written and spoken English skills, and ideally you also have very strong German language skills

 

Your benefits

 

Our benefits vary depending on the country of employment. Country-specific benefits will be discussed individually during the interview process.

 

 

Your working environment

 

As a groupwide shared service organization, Körber Global Business Services GmbH consolidates central functions in the areas of HR, IT, and Finance. We support the companies of the Körber Group with efficient processes and standardized service offerings, thereby making a significant contribution to the success of the international Group.

 

Apply now and join our team!

 

Ready for your next step? Click on ‘Apply now’ to get started right away! As long as the position is advertised, you can apply at any time.

 

We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status. You can find out more about our culture here Culture at Körber - it's worth taking a look! 

 

If you have any questions or technical problems, please send us an e-mail to jobs@koerber.com. Nele Kunkel is the responsible person for this job advertisement. We work with permanent partners and therefore ask recruitment consultants to refrain from contacting us by e-mail or telephone.


 

Körber is a global technology company for intelligent manufacturing and supply chain solutions. As a reliable innovation partner, Körber turns entrepreneurial thinking into customer success by providing leading technology to fuel what’s next – from end-to-end pharma production and advanced supply chain solutions to high-tech machinery and process equipment. Körber combines deep domain expertise with integrated hardware, software, and digital services, to help customers take the next step.

The Business Area Körber AG is part of Körber, a global technology company for intelligent manufacturing and supply chains solutions.


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