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Salesforce CRM Consultant Mid

Company:  Körber Porto, Unipessoal Lda.
Location: 

Porto, PT

Job ID:  9425

Salesforce CRM Consultant Mid

 

Tasks:

  • Consult and support business units across the Körber Group on Salesforce Sales & Service Cloud topics
  • Analyze business processes and design end-to-end CRM solutions based on Salesforce best practices
  • Configure and optimize Salesforce Sales Cloud, Service Cloud, and related modules (Flows, Objects, Permissions, Automation, Experience Cloud)
  • Lead workshops, requirements engineering, and solution design with global business stakeholders
  • Manage and execute Salesforce implementations, enhancements, rollouts, and integration projects
  • Take IT project lead responsibility for cross-functional CRM initiatives—including scoping, planning, steering partners, and ensuring delivery quality
  • Collaborate closely with IT, business stakeholders, architects, and external partners (Salesforce partners, integrators)
  • Ensure high system reliability, platform governance, and strong user satisfaction through proactive support and continuous improvement
  • Drive innovation through Salesforce platform capabilities, including Flows, AI features, automation, and ecosystem apps
  • Optimize Lead-to-Cash and Service processes incl. quoting, case management, service workflows, and integration to ERP/logistics systems
  • Contribute to CRM platform standardization, data governance, and scalable global template design across all divisions

 

Profile

 

  • Professional experience in Salesforce consulting (in-house or external)
  • Solid expertise in Salesforce Sales Cloud and/or Service Cloud, including configuration, automation, and data model design
  • Strong analytical skills and a solution-oriented mindset
  • Experience with declarative development, permission modeling, and process automation (Flows, Validation Rules, Page Layouts).
  • Proven ability to take architectural responsibility and lead functional workstreams or entire CRM projects in international contexts
  • Experience collaborating in cross-functional and multicultural teams
  • Clear communication skills and the ability to simplify complex, technical topics for business stakeholders
  • Bonus: Knowledge Experience Cloud, Marketing Cloud, SAP S/4 integration scenarios, or API-based integrations
  • Salesforce certifications (Admin, Advanced Admin, Sales Cloud, Service Cloud) are a plus
  • Willingness to travel 10%
  • Fluent English (German is a plus)

Recruitment Team
For questions please contact us via Koerbercampusporto.recruitment@koerber.com
Please apply exclusively via the “Apply now” button. Recruiter: Vasco Bessa We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status.

 

We are Körber – an international technology group with around 13,000 employees at over 100 locations worldwide and a common goal: We turn entrepreneurial thinking into customer success and shape the technological change. In the Business Areas Pharma, Supply Chain, and Technologies, we offer products, solutions and services that inspire. We act fast to customer needs, we execute ideas seamlessly, and with our innovations we create added value for our customers. In doing so, we are increasingly building on ecosystems that solve the challenges of today and tomorrow. Körber AG is the holding company of the Körber Group.


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