Körber is the home for passionate people who innovate, collaborate and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. We combine our strong heritage with our understanding for local specifics and a global mindset to bring people together and create valuable solutions for our customers. We aim for being the first to do the right thing at the right time.

Join the home for entrepreneurs!

Your role in our team

• You will be responsible for coordinating and fulfilling administrative duties related to all aftermarket projects that support the KP Inc. Sales & Services operations.
• You will assist with receiving, processing, & managing retrofit tooling quotes, service quotes and other orders.
• You will work directly with Service Team Leads to coordinate onsite service support for installations of tooling orders, machine upgrades as well as other service interventions.
• You will utilize ERP software systems (Salesforce, JIRA & CBM) to assist with order management and reports for retrofit orders, service interventions and deliveries.
• You will prepare retrofit/tooling project order confirmations, schedules as well as other project information and communicate them to the customer via phone, email, or chat.
• You will work with the aftermarket team to create better methods to address customer complaints.
• You will attend sales, project review, design review, and factory acceptance testing meetings in support of new machinery & retrofit projects.
• You will monitor customer satisfaction levels.

Your profile

• You have 3 years of applicable business experience.
• You have an Associates degree or higher in Business or related field.
• You have experience with Sales CRM and SAP ERP.
• You possess the ability to be able to handle customer complaints diplomatically and politely.
• You are able to multi-task, troubleshoot and quickly resolve issues.
• You are experienced with computer programs such as Microsoft PowerPoint, Word, Excel, and Outlook.
• You are organized and have great attention to detail.
• German Language knowledge is a benefit.

Your working environment at Körber

Join Körber Pharma and you will work in an innovative, friendly and digital environment providing the opportunity to advance your career. Irrespective of whether it is engineering, production or supporting exciting projects – you have the chance to contribute your expertise and make a difference. As part of the team, you contribute to the solution throughout the entire pharma value chain.

Your benefits

• You will work in a modern work environment with open culture towards improvements and new ideas.
• You are part of a global operating company with a wide customer basis and a growing business.
• You profit from international cooperation within group-expert network to implement corporate wide concepts.
• You will work in a team who is focusing or exceeding customer requirements.
• You will receive an attractive compensation package including health, dental, vision insurance and retirement plan.

Can you find yourself in this profile?

Then you are right at Körber. We are looking forward to getting to know you!

Equal employer opportunity

Körber Pharma is an Equal Employment Opportunity Employer.

Our nation’s military veterans represent the top talent this country has to offer. They bring meaningful skills to the workplace and are assets to our company. We encourage U.S. Military Veterans to apply.

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer-sponsored work authorization now or in the future for employment in the United States.

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Recruitment Team

For questions please contact us via jobs@koerber.com. We work with selected partners and therefore ask recruitment consultancies to refrain from contacting us by mail or telephone.
Please apply exclusively via the “Apply now” button.
Recruiter: Nichole Schally
Job Req ID: 7391

We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status.