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Strategic Account Manager

Posting Date:  Aug 6, 2022

Remote work, US Remote work, US Remote work, US Remote work, US

Business Area:  Pharma
Company:  Körber Pharma Software, Inc.

Strategic Account Manager

Körber is the home for passionate people who innovate, collaborate and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. We combine our strong heritage with our understanding for local specifics and a global mindset to bring people together and create valuable solutions for our customers. We aim for being the first to do the right thing at the right time.


Join the home for entrepreneurs!


Your role in our team

  • You drive strategic account strategies and serve as the lead point of contact for all customer account management matters
  • You build and maintain strong, long-lasting client relationships
  • You navigate complex procurement processes, negotiate contracts and close agreements to maximize profits
  • You develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • You will be expected to clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • You are responsible for developing new business with existing clients and/or identify areas of improvement to meet sales quotas
  • You will forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • You prepare reports on account status
  • You assist with challenging client requests or issue escalations as needed
  • You generate customer satisfaction in your accounts to develop references and support marketing initiatives
  • You collaborate with internal/external resources – Sales Team, Operations Team, Consulting, Partners, Customers
  • You have expertise, knowledge and demonstration capability of our products


Your profile

  • You have obtained at least a BA/BS degree in science, engineering or business
  • You have at minimum 4 years of experience and knowledge in enterprise sales, preferably to Pharmaceutical and Biotechnology corporations
  • You have developed experience building relationships with existing customers that expands the service utilization of the organization
  • You are familiar with the GMP / Pharma manufacturing environment and have knowledge of pharmaceutical and biotech production processes
  • You have proven experience closing complex enterprise software deals
  • Your demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • You have experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
  • You can speak to your proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • You possess excellent listening, negotiation and presentation abilities as well as strong verbal and written communication skills
  • You have the ability to travel, potentially 40-50%


Your working environment at Körber

Körber Business Area Pharma is the leading provider for MES software to the pharmaceutical and biotech manufacturing industry. Our first in class Werum PAS-X software offering allows our customers to control and record the making of life saving therapies to ensure the best possible business and patient outcomes. We are seeking talented individuals as we look to transform our business and products to meet the constantly shifting demands of the ongoing revolution in factory digitization and automation."


Your benefits

  • You will work in a modern work environment with open culture towards improvements and new ideas
  • You are part of a global operating company with a wide customer basis and a growing business
  • You profit from international cooperation within group-expert network to implement corporate wide concepts
  • You will work in a team who is focusing on customer requirements
  • You will get an attractive compensation package including health, dental, vision insurance and retirement plan


Can you find yourself in this profile?

Then you are right at Körber. We are looking forward to getting to know you!


Equal employer opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.


Recruitment Team

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Please apply exclusively via the “Apply now” button.

For questions please contact us via
Please apply exclusively via the “Apply now” button.

Körber Pharma is a Business Area of Körber, an international technology group with around 10,000 employees and more than 100 locations worldwide. At Business Area Pharma we offer a unique portfolio of integrated solutions that deliver the difference along the pharma value chain. Spanning our in-depth expertise in consulting, inspection, handling, packaging machines and materials, track & trace and software, Körber has always the right solutions to unlock the potential of our customer’s productivity. With proven understanding of pharma process and regulation challenges, Körber is the partner to make the most out of pharma and biotech production for customers.

Nearest Major Market: Eugene

Job Segment: Pharmaceutical, Pharmaceutical Sales, Account Manager, Marketing Manager, Science, Sales, Marketing