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Manager Partner Operations

Posting Date:  Aug 1, 2022
Location: 

Minneapolis, MN, US Dieppe, New Brunswick, CA

Business Area:  Supply Chain
Company:  Körber Supply Chain US, Inc.

Manager Partner Operations

  

Körber’s rapid growth and product innovation have contributed to a strong position in the supply chain software market. Today we sell our broad portfolio of technologies and services to the largest companies in the world and our partners are key to our joint customer success.

Körber is looking for an experienced Global Partner Operations Manager to join our global team and support the Körber Evolve Partner Program.

This person should have experience managing and driving software partner programs, benefits, and incentives. The manager is required to work cross-functionally and -regionally to ensure operational success, ease of doing business as well as the ability to use a data-driven approach while incorporating partner feedback and internal feedback to optimize the Körber Evolve Partner Program.

The ideal candidate will also have experience drafting/editing program materials and communications, maintaining partner portal content, and executing special projects in a fast-paced ambiguous environment.

 

Your role in our team 

  • You will serve as a subject-matter expert on all aspects of the Körber Evolve Partner Program with the ability to collaborate on the development of program enablement and deliver it both internally and externally

  • Execute operational activities and be a leader within the organization for partner program management, partner tools, partner inbox, and day-to-day support of the Evolve ecosystem

  • Oversee and facilitate the onboarding process for new partners, including but not limited to partner applications, partner contracts, and partner due diligence

  • Monitor partner performance within the Evolve program, including ongoing pipeline reporting, quarterly reviews, and annual business planning

  • Select, set up, and administer the Partner Relationship Management system.

  • Ability to accurately document business processes and contribute to continuously improving partner assets and the partner experience

  • Represent the partner team in operational/business projects supporting our partners

 

Your profile

  • Minimum 5-7 years of partner experience in software companies working with partners (i.e. Managed services providers, consulting & services partners, resellers, strategic alliances) across multiple geographies

  • Strong experience in partner program management, day-to-day partner operations, and project management

  • Strong experience drafting and/or partner content (i.e. guides, infographics, incentive rules & requirements, portal page copy, partner communications)

  • Outstanding verbal and written communication skills and detailed project management skills

  • Organized, detailed oriented, and able to juggle multiple projects at once

  • Self-starter and excellent problem solver via collaboration

  • Demonstrated experience working cross-functionally across organizations

  • Willingness to listen, learn and incorporate the ideas of others into all aspects of a job

  • Comfortable with travel up to 10%

 

Your benefits

  • You will be working in a fast-paced and dynamic environment, with international clients and colleagues

  • You have access to competitive Medical, Dental, and Vision insurance

  • You have the option to enroll in the 401K matching program

  • You will have Flexible Time Off, 11 days of paid holiday, and 1 day of volunteer time per year.

  • You will have a fun casual, and flexible work environment

 

Equal employment opportunity

Körber Supply Chain is an Affirmative Action/Equal Employment Opportunity Employer Minority/Female/Disabled/ Veteran.

Our nation’s military veterans represent the top talent this country has to offer. They bring meaningful skills to the workplace and are assets to our company. We encourage U.S. Military Veterans to apply.

 

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Recruitment Team
For questions please contact us via jobs@koerber.com.
Please apply exclusively via the “Apply now” button.


Recruitment-Team
For questions please contact us via jobs@koerber.com.
Please apply exclusively via the “Apply now” button.

The Körber Business Area Supply Chain is part of the international technology group Körber with about 12,000 employees and more than 100 locations worldwide. We uniquely provide a broad range of proven, end-to-end supply chain solutions fitting any business size, strategy or appetite for growth. Our customers conquer the complexity of the supply chain thanks to our portfolio that includes software, automation, mail and parcel solutions, voice solutions, robotics, and materials handling – plus the expertise to tie it all together. Körber helps to manage the supply chain as a competitive advantage. Conquer supply chain complexity – with Körber.


Nearest Major Market: Minneapolis

Job Segment: Supply Chain Manager, Supply Chain, Operations Manager, Supply, Relationship Manager, Operations, Customer Service