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Implementation Consultant

Implementation Consultant

Posting Date:  Apr 30, 2021
Location: 

Remote, Remote, United Kingdom

Business Area:  Supply Chain
Company:  Körber Supply Chain

Koerber is the home for passionate people who innovate, collaborate and love what they do. Customer advocates, number crunchers or tech-pioneers: no matter which profession you contribute, we are looking for people who work and act with passion, rethink the existing and who always strive to find the best solution for our challenges. We develop future technologies and support talent to deploy their skills and reach their full potential. We aim for being the first to do the right thing at the right time.

Reporting to the Solutions and Quality Manager, you will work with the wider team to specify and configure our software solutions which integrate to customers’ warehouse management systems.

You will build and test solutions and then lead implementations at customer sites. This includes working with customer stakeholders and training end-users, so an ability to work comfortably with people at all levels is crucial.

While this is an office-based role, working away from the office is a significant part of the role as our customer base is worldwide.  A driving license is required.

 

Your role within our team:

  • You deliver services to our customers using your extensive technical knowledge of our products and our customer’s processes.
  • You work collaboratively with the technical project team to deliver implementations for customers, or upgrades to existing customers.
  • You conduct detailed business process analysis and document the resulting requirements accurately in line with sales team defined scope.
  • You deploy and configure our software to meet the documented requirements on Windows and SQL virtual environments using technologies such as C# and Octopus Deploy.
  • You perform testing and validation of our software in-house, on customer sites or remotely, managing test cases, and results using Jira.
  • You produce high quality technical and end-user documentation as required for our complex solutions.
  • You lead technical implementations and upgrades for our customers and perform any troubleshooting to deliver a successful project.
  • You train end users of all levels to use our solution on customer sites or remotely.
  • You participate in the out of hours on-call rota as a second line to our support desk.
  • You are passionate for technology with skills and experience in a commercial environment.
  • You have strong organizational, planning and time management skills.
  • You have attention to detail alongside great analytical and problem-solving skills.
  • You have excellent interpersonal skills and the ability to excite an audience through evangelism.
  • You have strong customer service skills.
  • You have excellent written and verbal communication skills.

In the Business Area Körber Supply Chain, we have a broad range of proven supply chain solutions to fit our customers' size, business strategy and appetite for growth. Our customers conquer the complexity of the supply chain thanks to our portfolio that includes software, automation, voice solutions, robotics and material handling – plus the systems integration expertise to tie it all together. Körber helps to manage the supply chain as a competitive advantage.


Recruitment-Team
For questions please contact us via jobs@koerber.com.
Please apply exclusively via the “Apply now” button.

Körber Supply Chain is a Business Area of Körber, an international technology group with around 10,000 employees and more than 100 locations worldwide. At Körber Supply Chain, we have a broad range of proven supply chain solutions to fit our customers' size, business strategy and appetite for growth. Our customers conquer the complexity of the supply chain thanks to our portfolio that includes software, automation, voice solutions, robotics and material handling – plus the systems integration expertise to tie it all together. Körber helps to manage the supply chain as a competitive advantage.


Job Segment: Consultant, Implementation Manager, Consulting, Warehouse, Supply, Contract, Technology, Manufacturing, Operations