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Service and Maintenance Technician

Posting Date:  Sep 23, 2021
Location: 

Remote work, US

Business Area:  Supply Chain
Company:  Körber Supply Chain

Service and Maintenance Technician

  

The Service and Maintenance Specialist reports directly to the Service Manager and VP North America is recognized as an expert in his field in troubleshooting, maintenance, repair and service of machines at the customer's facility for automated material handling equipment (AMHE) including palletizing, depalletizing and conveying across North America.  

 

Can you find yourself in this profile? Then you are right for Körber. We are looking forward to getting to know you!

 

Your role on our team

  • You will manage all inspections, maintenance, repair, service, machinery optimizations, troubleshooting and diagnostic testing at the customer's facility for AMHE across North America

  • You will coordinate service assignments and write detailed service reports

  • You will conduct service technician and customer training

  • You will control KSC NA Service tooling inventory to ensure it is adequate and in good working order

  • You will collaborate with the service manager, collect and report information on customers’ installed base and needs for service, spare parts, modernization / optimization and training

  • You will have internal and external interface communication

  • You will assist the service manager in developing work instructions

  • Extraordinary and additional tasks as required for business

  • Actively contribute to the growth of the organization

  • Knowledge transfer and training of local staff according to Körber company product portfolio, processes, and know how

  • Set up and implement standard procedures

 

Your profile

  • You have certified training or degree in electrical and/or mechanical field

  • You have a minimum of 4 years of relevant professional experience in AMHE or a related field

  • You have experience with troubleshooting and programming Rockwell and Siemens programmable logic controllers

  • You have the ability to upload new software and to configure frequency inverters

  • You have the ability to train other KSC NA technicians as well as customers

  • You have the ability to continuously learn systematically and methodically with the ability to accept feedback

  • Ability to work effectively in both independent and team environment

  • Ability to work in multicultural environment

  • You have previous knowledge and experience managing client relationships and strong customer-service focus

  • You have strong and persuasive verbal and written communication skills

  • You have the ability and willingness to travel within North America (75%) plus occasional extended trips to Europe with short notice

  • Willingness to work “on-duty” after office hours (breakdown assignments)

  • You will comply with the Körber Code of Conduct and Business Ethics

  • Valid driver’s license and passport

  • Valid work-related certificates (such as safe work, H&S compliance, etc)

  • You are proficient in MS Office applications

  • You are willing to have a background check performed and a drug test

 

Your benefits

  • You will be working in fast-paced and dynamic environment, with international clients and colleagues

  • You have access to competitive Medical, Dental and Vision insurance

  • You have the option to enroll in 401K matching program

  • You will have Flexible Time Off, 11 days paid holidays and 1 day of volunteer time per year

  • You will have a fun, casual, and flexible work environment

 

Equal employer opportunity

Our nation’s military veterans represent the top talent this country has to offer. They bring meaningful skills to the workplace and are assets to our company. We encourage U.S. Military Veterans to apply.

Körber Supply Chain is an Affirmative Action/Equal Employment Opportunity Employer Minority/Female/Disabled/ Veteran

 

#LI-REMOTE

#LI-AC1


Recruitment Team
For questions please contact us via jobs@koerber.com.
Please apply exclusively via the “Apply now” button.


Recruitment-Team
For questions please contact us via jobs@koerber.com.
Please apply exclusively via the “Apply now” button.

Körber Supply Chain is a Business Area of Körber, an international technology group with around 10,000 employees and more than 100 locations worldwide. At Körber Supply Chain, we have a broad range of proven supply chain solutions to fit our customers' size, business strategy and appetite for growth. Our customers conquer the complexity of the supply chain thanks to our portfolio that includes software, automation, voice solutions, robotics and material handling – plus the systems integration expertise to tie it all together. Körber helps to manage the supply chain as a competitive advantage.


Nearest Major Market: Eugene

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