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Customer Service Sales Account

Posting Date:  Jan 25, 2023

Calderara di Reno, IT

Business Area:  Tissue
Company:  Körber Tissue S.p.A.

Customer Service Sales Account

Pioneer your career!


The CS Sales Account will be part of the Customer Service Department.

You will be the point of contact for our customers for solution proposal, order management of CS range of products and services, from receipt of request to shipment.


Your Role:

  • You will build offer designs based on customer inputs/needs and proactive CS solutions' proposals;
  • You will present the full proposal to the client;
  • You will be responsible for scouting new opportunities;
  • You will update the database of offers and orders in terms of prices and delivery dates;
  • You will interface with Operations both in the quote development phase and during production and installation at the customer's site;
  • You will interact with the Technical Office for any clarifications, requests for changes and replacement of materials.


Your profile:

  • Master’s Degree in engineering or economics;
  • Previous experience in Sales or Customer Service departments;
  • Fluent knowledge of English and French;
  • Proficiency in Microsoft Office programs, nice to have knowledge of SAP;
  • Excellent communication and strong interpersonal skills;
  • Available to travel if it is requested;
  • Problem solving skills;
  • Able to work under pressure and strong time management skills;
  • Ability to prioritize and deal the urgencies.


Your working environment at Körber


The Körber site in Bologna drives innovation for the packaging machinery and services. Our facility in Bologna is dedicated to bringing renewed focus to research and development, and supply chain optimization through technologies supporting Industry 4.0 initiatives and green products.


Your benefits


  • Work in a global organization with international customers and colleagues, dynamic and modern work environment
  • Onboarding plan
  • Internal canteen free of charge
  • Welfare system
  • Yearly training program


Can you find yourself in this profile? Then you are right at Körber. We are looking forward to getting to know you!


For questions please contact us via +39 0583 4601.
Please apply exclusively via the “Apply now” button.

For questions please contact us via +39 0583 4601.
Please apply exclusively via the “Apply now” button.

Körber is an international technology group with around 12,000 employees and more than 100 locations worldwide. Our ultimate goal is to empower our customers’ ongoing success. The Körber Business Area Tissue is the only truly integrated and global provider of advanced solutions for the tissue business. We offer the industry’s most comprehensive portfolio of tissue technology to support customers across the entire value chain – from roll to fold, from converting to packaging. Our advanced, automated and easy-to-use integrated solutions are a fundamental asset to shape the success in tissue, take our customers operations to the next level and strengthen their overall financial performance, while optimizing their total cost of ownership.

Job Segment: Supply Chain, Facilities, R&D Engineer, Bilingual, Operations, Customer Service, Engineering