Inside Sales Account (Fixed term)

Posting Date:  Sep 6, 2023

Lucca, IT

Business Area:  Tissue
Company:  Körber Tissue S.p.A.

Inside Sales Account (Fixed term)

Pioneer your career!


Your role


  • Manage customers’ requests
  • Support customers to indentify and manage spare parts for maintenance of Koerber Tissue converting and packaging lines
  • Sale proactively spare parts packages
  • Contact customers about the progress of the request
  • Interface with Technical Department and standards for clarifications, change requests, replacement materials
  • Assure all commercial conditions are included within documentation (prices, discounts, payment terms, partners)
  • Interface with Purchasing Department for clarification of delivery times and management of obsolescent materials
  • Create and send commercial documents (orders and offers) to customers
  • Manage order and offer portfolio through available tools (SAP, BI):
      • Verify delivery delays and communication with the customer
      • Verify and manage open and incomplete documents
      • Verify and update delivery dates
      • Verifyand manage online orders
  • Interface with warehouse for urgent management and clarification request
  • Interface with Production Planning for managing pre-assembled assemblies
  • Interface with Shipping Department for logistics organization
  • Collaborate with Technical Service to take care spare parts after on site and remote service interventions;
  • Manage spare parts sent under extra warranty and/or in support of sales
  • Collaborate with Administration Office for advance requests, bank guarantees, letter of credit and debt collection
  • Manage accompanying spare parts included in the sale of new lines.


Your profile

  • Technical Diploma
  • Previous Experience as Inside Sales min. 1 year
  • Fluent spoken and written English and Italian both
  • Knowledge of Techanical Drawing, Bom’s
  • Available to travel if it is requested
  • Excellent communication and strong interpersonal skills
  • Problem solving skills
  • Able to work under pressure
  • Strong time management skills
  • Ability to prioritize and deal with changing priorities.



Your working environment at Körber

The Körber site in Lucca is the headquarter our tissue roll and fold converting machine design and production facilities. Our industry-leading innovation hub pushes the boundaries of digitization in the era of Industry 4.0 through cross-collaboration and open innovation with suppliers, young companies (start-ups), universities, and institutions. Plus, a center of excellence for the tissue industry, Pivot Solutions, helps converters unlock the potential of their business.


Your benefits

  • Work in a global organization with international customers and colleagues, dynamic and modern work environment
  • Internal canteen free of charge
  • Good team spirit globally and locally


We offer a fixed term contract.


Can you find yourself in this profile?

Then you are right at Körber. We are looking forward to getting to know you!


Körber Tissue is an inclusive Employer, welcomes individual differences and offers equal career opportunities to all identities and minorities.


For questions please contact us via +39 0583 4601.
Please apply exclusively via the “Apply now” button.

Privacy Policy

We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status.

For questions please contact us via +39 0583 4601.
Please apply exclusively via the “Apply now” button.

Körber is an international technology group with around 13,000 employees and more than 100 locations worldwide. Our ultimate goal is to empower our customers’ ongoing success. The Körber Business Area Tissue is the only truly integrated and global provider of advanced solutions for the tissue business. We offer the industry’s most comprehensive portfolio of tissue technology to support customers across the entire value chain – from roll to fold, from converting to packaging. Our advanced, automated and easy-to-use integrated solutions are a fundamental asset to shape the success in tissue, take our customers operations to the next level and strengthen their overall financial performance, while optimizing their total cost of ownership.

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