Customer Service & Business Intelligence Internship

Posting Date:  May 12, 2023

Porcari (LU), LU, IT

Business Area:  Tissue
Company:  Körber Tissue Fold S.r.l.

Customer Service & Business Intelligence Internship

Pioneer your career!


Your role

  • You will be part of Customer Service Department for a six-month internship
  • You will contribute to develop a KPI reporting system collecting performance indicators to analyse data from the main aftermarket business functions
  • You will identify and select the most significant KPIs to be monitored
  • You will develop a dashboard of performance indicators
  • You will monitor internal process using Power BI software
  • You will automate all internal KPIs in Customer Service Department
  • You will interact also with different departments within our organization such as Sales, Operations, Planning, etc. to share information, data e insights for improvement
  • You will have the opportunity to interface with technical domain experts and grow your technical and professional skill-set


Your profile

  • Bachelor or Master degree in Management Engineering, Computer Engineering, Data Science, Economics or similar
  • Strong interest for data analytics
  • Microsoft Office proficiency
  • Good Knowledge of SQL, python, VBA
  • Knowledge of Power BI is highly appreciated
  • Italian and English proficient user both written and verbal
  • Strong communication and interpersonal skills
  • Team worker


Your working environment at Körber

The Körber site in Lucca is the headquarter our tissue roll and fold converting machine design and production facilities. Our industry-leading innovation hub pushes the boundaries of digitization in the era of Industry 4.0 through cross-collaboration and open innovation with suppliers, young companies (start-ups), universities, and institutions. Plus, a center of excellence for the tissue industry, Pivot Solutions, helps converters unlock the potential of their business


Your benefits

  • Work in a global organization with international customers and colleagues, dynamic and modern work environment
  • Internal canteen free of charge



Can you find yourself in this profile? Then you are right at Körber. We are looking forward to getting to know you!

For questions please contact us via +39 0583 4601.
Please apply exclusively via the “Apply now” button.

Privacy Policy

We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status.

For questions please contact us via +39 0583 4601.
Please apply exclusively via the “Apply now” button.

Körber is an international technology group with around 13,000 employees and more than 100 locations worldwide. Our ultimate goal is to empower our customers’ ongoing success. The Körber Business Area Tissue is the only truly integrated and global provider of advanced solutions for the tissue business. We offer the industry’s most comprehensive portfolio of tissue technology to support customers across the entire value chain – from roll to fold, from converting to packaging. Our advanced, automated and easy-to-use integrated solutions are a fundamental asset to shape the success in tissue, take our customers operations to the next level and strengthen their overall financial performance, while optimizing their total cost of ownership.

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