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Service Software Technician

Service Software Technician

Posting Date:  May 7, 2021

Porcari, Tuscany, Italy

Business Area:  Tissue
Company:  MTC S.r.l.

Pioneer your career!


Your Role

  • Manage lines startup and checkout at customers’ site
  • Manage enhancements of the installed base to keep equipment always up to date and efficient
  • Provide customer technical assistance both remotely and on-site in order to ensure machinery high performance levels
  • Responsible for maintenance and troubleshooting
  • Guarantee customer satisfaction by solving technical issues and providing tailored solutions
  • Search for new software solutions and technological improvement
  • Carry out process quality control
  • Contribute to product and quality improvement


Your Profile

  • High School Diploma or Degree in Electrical or Automation Engineering
  • Similar experience in a manufacturing environment, especially in converting industry
  • High availability and willingness to travel
  • Strong skills in PLC programming
  • Proficient in Siemens (STEP 7 & TIA Portal)
  • Knowledge of Rockwell is a plus
  • Ability to read and understand hydraulic and pneumatic circuit diagrams
  • Proven experience with electronics boards and circuit assemblies
  • Strong skills in complex troubleshooting
  • Ability to interact with clients and determine their requirements
  • Fluent in English and Italian. Knowledge of a third language would be appreciated
  • Strong analytical and problem solving skills
  • Team working and good inclination to team leading
  • Good interpersonal skills and proactive approach to work
  • Respect for quality standards and established safety procedures
  • Strong work ethic


Your working environment at Körber

The Körber site in Lucca is the headquarter of our tissue roll and fold converting machine design and production facilities. Our industry-leading innovation hub pushes the boundaries of digitization in the era of Industry 4.0 through cross-collaboration and open innovation with suppliers, young companies (start-ups), universities, and institutions. Plus, a center of excellence for the tissue industry, Pivot Solutions, helps converters unlock the potential of their business.


Your benefits

  • Work in a global organization with international customers and colleagues, dynamic and modern work environment
  • Onboarding plan
  • Internal canteen free of charge
  • Welfare system
  • Yearly training program


Can you find yourself in this profile? Then you are right at Körber. We are looking forward to getting to know you!

For questions please contact us via +39 0583 4601.
Please apply exclusively via the “Apply now” button.

For questions please contact us via +39 0583 4601.
Please apply exclusively via the “Apply now” button.

Körber is an international technology group with around 10,000 employees and more than 100 locations worldwide. Our ultimate goal is to empower our customers’ ongoing success. The Körber Business Area Tissue is the only truly integrated and global provider of advanced solutions for the tissue business. We offer the industry’s most comprehensive portfolio of tissue technology to support customers across the entire value chain – from roll to fold, from converting to packaging. Our advanced, automated and easy-to-use integrated solutions are a fundamental asset to shape the success in tissue, take our customers operations to the next level and strengthen their overall financial performance, while optimizing their total cost of ownership.

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