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Customer Success Sales Representative

Customer Success Sales Representative

Posting Date:  Jul 16, 2021

Blackpool, GB

Business Area:  Supply Chain
Company:  Körber Supply Chain

According to industry experts the global supply chain management market size is projected to reach $37.41 billion by 2027, and Körber Supply Chain UK has agressive plans to double in size in pace with this growth. We have immediate openings for great people to join our Blackpool based team in the role of Customer Success Sales Representative.

At Körber Supply Chain we have a broad range of best-in-class supply chain solutions to fit a company’s size, business strategy, and appetite for growth. A range that goes beyond software to include automation, voice, robotics, materials handling – plus the systems integration expertise to tie it all together, making us a leading supplier of fully integrated digitised processes and automation solutions.
As an outgoing, dynamic, inquisitive individual who thrives on building lasting relationships and driven to provide world class customer service, you will achieve sales targets by managing relationships of existing customers while selling additional Körber products and services.  
You will represent the customers’ interests within KSCUK, working across the internal teams, ensuring that all relevant departments share, understand and support the Account Strategy.
Taking an active role in the sales team you will attend regular review meetings with customers, internal sales and solutions delivery teams, prepare sales reports, and make full use of Salesforce CRM database to record all sales activity and maintain current information on your install base.

Your role in our team: 

• You will deliver the assigned revenue and profit margin targets.
• You will create account plans and strategy development for a defined group of existing customers to sell additional products and services.
• You will Identify new business opportunities while promoting and selling consumables and accessories.
• You will where appropriate, on larger, more complex deals, work in tandem with Account Business Development team or the New Business Team.
• You will manage business relationships with customers, representing their interests within the business and representing Körber’s interests when customer-facing.
• You will develop and nurture a network of executive level contacts across Operations, Distribution, Finance, and IT departments.
• You will maintain a high level of Körber solution knowledge to compete when necessary. Understand your customers, your competitors


Your profile:

• You will have relevant experience in the supply chain, retail, and logistics industries.
• You will have Telephone based sales experience or sales internship.
•  A degree in supply chain logistics is highly desirable
• You will have a track-record of achieving sales targets.
• You will demonstrate knowledge and experience of the consultative, solutions-led sales cycle.
• You will be customer-oriented, with a passion to offer great service, backed up by the desire and ability to respond to customer needs in a professional and timely manner.
• You will have the ability to challenge customers and lead the business agenda.
• You will be fluent in English with strong communication skills, great phone manner, confident presentation skills and ability to construct logical, credible, winning arguments.
• You will use your initiative to develop new opportunities.
• You will have Commercial awareness of ROI models, margin analysis & cost justification statements
• You will have a positive, can-do approach to challenges and complexity.
• You will have good working knowledge of MS Word, Excel, PowerPoint, Outlook and Sales Force CRM.
• You will have an organised approach to work, with good prioritisation / time management skills and a disciplined approach / methodology to managing and developing your accounts.

For questions, please contact us via careers.sc.bpl@koerber-supplychain.com
Please apply exclusively via the “Apply now” button

For questions please contact us via jobs@koerber.com.
Please apply exclusively via the “Apply now” button.

Körber Supply Chain is a Business Area of Körber, an international technology group with around 10,000 employees and more than 100 locations worldwide. At Körber Supply Chain, we have a broad range of proven supply chain solutions to fit our customers' size, business strategy and appetite for growth. Our customers conquer the complexity of the supply chain thanks to our portfolio that includes software, automation, voice solutions, robotics and material handling – plus the systems integration expertise to tie it all together. Körber helps to manage the supply chain as a competitive advantage.

Job Segment: Customer Service Representative, Intern, Sales Rep, Customer Service, Sales, Entry Level