IT Consultant/Customer Support Specialist (m/f/d)

Posting Date:  Sep 20, 2023

Bad Nauheim, Hesse, DE Dettelbach, Bavaria, DE Bremen, HB, DE Münster, North Rhine-Westphalia, DE Hamburg, HH, DE Dresden, Saxony, DE Remote work, DE Gallin, MV, DE Essen, North Rhine-Westphalia, DE

Business Area:  Supply Chain Software
Company:  Körber Supply Chain Software GmbH

IT Consultant/Customer Support Specialist (m/f/d)

Your role in our team

  • You will prepare the implementation of our solutions at our sites and our customer’s sites
  • You will perform quality assurance for technological solutions through module, function and integration testing, doing so internally first and then on site in cooperation with the customer later on
  • You will coordinate software installation duties at our customer’s premises
  • You will develop training concepts for user training and carry them out
  • Over the long term, you will rotate with your colleagues to act as a point of telephone contact for technical support for the customer
  • You will do research if there are problems and fix errors in the software application
  • You will develop extensions independently as well as in collaboration with the roll-out team


Your profile

  • Degree from a university of applied sciences, a completed IT specialist traineeship or corresponding practical IT knowledge
  • Interest in or experience with relational database systems, preferably Oracle
  • Practical experience with a programming language, preferably Java
  • Good spoken and written German, Spoken and written English desirable
  • You would enjoy working on national as well as international projects
  • Personality and strong communication skills
  • Logical and structured way of thinking and sense of personal responsibility when working
  • Reliable, flexible, committed and resilient
  • Willingness to travel and teamwork skills round out your profile


Your benefits

  • Exciting duties in an IT and logistics setting with lots of room for your own ideas
  • Performance-based remuneration
  • Future-proof jobs at a growing company with an international outlook
  • Work-life balance thanks to flexible working hours, remote work and work from home
  • Numerous further-training programmes at our ACADEMY
  • Fantastic working environment and great company events
  • Option to lease a bicycle through salary packaging
  • Fruit and muesli days as well as freely available coffee, tea and water


Can you find yourself in this profile? Then you are right at Körber. We are looking forward to getting to know you!


Recruitment Team
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Please apply exclusively via the “Apply now” button.

For questions please contact us via
Please apply exclusively via the “Apply now” button.

The Körber Business Area Supply Chain is part of the international technology group Körber with about 13,000 employees and more than 100 locations worldwide. We uniquely provide a broad range of proven, end-to-end supply chain solutions fitting any business size, strategy or appetite for growth. Our customers conquer the complexity of the supply chain thanks to our portfolio that includes software, automation, mail and parcel solutions, voice solutions, robotics, and materials handling – plus the expertise to tie it all together. Körber helps to manage the supply chain as a competitive advantage. Conquer supply chain complexity – with Körber.

Job Segment: Logistics, Testing, Technical Support, QA, Customer Service, Operations, Technology, Quality