Field Service Technician

Posting Date:  May 18, 2023

Irving, TX, US

Business Area:  Supply Chain
Company:  Körber Supply Chain LLC

Field Service Technician

Körber is the home for passionate people who innovate, collaborate and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. We combine our strong heritage with our understanding for local specifics and a global mindset to bring people together and create valuable solutions for our customers. We aim for being the first to do the right thing at the right time.


Join the home for entrepreneurs!



Your role in our team

  • You will possess strong mechanical, electrical and systems experience, and be able to read blueprints and mechanical / electrical drawings

  • You will perform maintenance, commissioning, service, installation, software loading and network configuration of material handling equipment

  • You will install and commission equipment and provide training to end users

  • You will interact with customers on a professional basis, communicating with customer regarding service and product issues

  • You will troubleshoot installation issues as needed

  • You will conduct daily site and equipment safety checks, performing Job Hazard Analysis and daily status reporting to management

  • You will travel up to 80%, at a minimum to customer facilities to install, diagnose, commission and repair equipment

  • You will perform mostly mechanical & electrical tasks: to include, equipment installation, software / network configurations & upgrades, trial runs, repairs and overhauls

  • You will provide remote support via phone calls, email to other Field Service Engineers, management, engineering, and client, as needed.

  • You will promote company service and support programs and identify additional customer care opportunities.

  • You will enhance the company’s competitive position and assist ensure relationships are maintain with key customer accounts

  • You will perform other duties as needed to support project installation and management


Your profile

  • You have at least five (5) years of experience on installation and maintenance in an industrial environment

  • You have at least five (5) years of experience on installation and maintenance in an industrial environment

  • You have a technical aptitude, in both mechanical & electrical areas, with installation & controls theory knowledge and understanding

  • You are able to read and understand technical documentation, drawings, and schematics

  • You have excellent problem-solving skills, and the ability to develop and maintain effective customer relationships and collaborative business relationships

  • You have computer skills proficiency in MicroSoft Software products

  • You have solid presentation (written and verbal).

  • You have strong customer-centric orientation

  • You have a minimum High School Diploma or GED

  • You are able to travel regularly—80% or more. Travel may include weekend and overnight work.


Your working environment at Körber

Körber Supply Chain LLC, headquartered in Irving, TX (USA), is a leading provider of innovative products and solutions in mail and parcel logistics and automation. Digitization, software solutions, and customer services along the entire product life cycle complete the portfolio. Our dedicated team of highly-trained employees offers flexible and innovative solutions to meet our customers’ needs consistently.


Your benefits

  • You will receive a competitive salary including a potential for bonuses

  • You have access to competitive Medical, Dental and Vision insurance

  • You will be working in a fast-paced and dynamic environment, with international clients and colleagues

  • You will have a fun casual, and flexible work environment


Can you see yourself in this profile? Then Körber is the right place for you. We look forward to getting to know you!

Qualified Applicants must be legally authorized for employment in the Unites States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.


Körber Supply Chain is an Affirmative Action/Equal Employment Opportunity Employer

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The Körber Business Area Supply Chain is part of the international technology group Körber with about 13,000 employees and more than 100 locations worldwide. We uniquely provide a broad range of proven, end-to-end supply chain solutions fitting any business size, strategy or appetite for growth. Our customers conquer the complexity of the supply chain thanks to our portfolio that includes software, automation, mail and parcel solutions, voice solutions, robotics, and materials handling – plus the expertise to tie it all together. Körber helps to manage the supply chain as a competitive advantage. Conquer supply chain complexity – with Körber.

Nearest Major Market: Irving
Nearest Secondary Market: Dallas

Job Segment: Logistics, PLM, Maintenance, Supply Chain, Electrical, Operations, Management, Manufacturing, Engineering