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The Customer Key Account Manager will drive strategic growth by developing, executing, and managing account strategies. This role involves direct customer engagement, competitive analysis, and solution development in collaboration with cross-functional teams. The ideal candidate will have a strong background in material handling and system integration within the supply chain parcel logistics sector and will excel in relationship-building, sales execution, and strategic planning in fast-paced environments. This role involves identifying new business opportunities, building and maintaining client relationships, and driving growth through strategic initiatives.

Your role in our team

• You will coordinate and collaborate with internal businesses and functions to plan and execute global account strategies
• You will service existing accounts, obtain orders, and establish new accounts by organizing and prioritizing daily outreach to current and prospective customers
• You will develop deep partnerships with customers by immersing in their operations to become a trusted advisor and subject matter expert
• You will lead the creation and execution of strategies for profitable expansion into new or existing market segments
• You will monitor market trends and competitive activity, gathering intelligence on pricing, product developments, delivery timelines, and merchandising techniques
• You will establish and maintain sponsorship with key decision-makers to enhance account growth and retention
• You will driven the generation of new program ideas that support profitable market strategies and customer objectives
• You will oversee the development and implementation of detailed account plans to achieve defined business goals within assigned accounts and territories
• You will collaborate closely with System Application Engineers to develop customer-specific pricing strategies and solution proposals
• You will develop and implement business development strategies to achieve sales targets and expand market presence.
• You will collaborated with internal teams to ensure seamless integration of material handling systems.
• You will negotiate contracts and agreements to secure new business deals.

Your profile

• You have emonstrated success managing in a complex, conceptual selling environment
• You have proven ability to identify, negotiate, and close profitable deals while mitigating risk
• You have innovative mindset with experience leading implementation of total solutions, including third-party alliances
• You have excellent written and verbal communication skills in English
• You have outstanding presentation and interpersonal skills, with the ability to engage C-level executives and cross-functional teams
• You have strong organizational abilities and attention to detail
• You have strategic thinker with the ability to blend "big picture" vision with tactical execution
• You have customer-focused with a strong commitment to delivering value and building trusted partnerships
• You have exceptional negotiation and decision-making capabilities
• You have advanced proficiency in Microsoft PowerPoint and other presentation tools
• You have experienced in using CRM platforms such as Salesforce to track and manage sales pipelines
• You have flexibility and willingness to travel more than 50%, both domestically and internationally

Education and Experience Qualifications

• Bachelor’s degree in Business, Supply Chain Management, Engineering, or a related field preferred; equivalent relevant experience considered
• MBA or advanced business degree is a plus
• Minimum of 5 years of proven, successful experience in sales, marketing, or business development
• At least 5 years of experience in sales within an industry-related field
• Experience working with stakeholders from operations to C-suite level executives
• Proven track record of driving strategic growth, managing key accounts, and leading go-to-market initiatives
• 5+ years proven experience in business development, sales, or account management within the material handling and system integration sectors
• Proven track record of growing sales revenue profitably
• Strong understanding of supply chain parcel logistics and related technologies.
• Candidates with experience in the forklift and material handling industry are preferred
• Strong analytical skills to collect, process, and interpret data from various sources

Preferred Qualifications

• Strong project management skills with experience in leading cross-functional teams.
• Knowledge of automation technologies and their application in material handling.

Eligible applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas for this position.

Your benefits

• You will enjoy a flexible work environment that supports your work-life balance; we offer paid time off for parental leave and 22+ days off for personal time and holidays
• You will have access to medical, dental, and vision insurance plans with FSA or HSA options, and a 401(k) plan with a company match up to six percent
• You are provided with several company-paid benefits, including vision insurance, short and long-term disability and basic life insurance plans, and educational and employee assistance programs

Your working environment at Korber

Korber is pioneering cutting-edge sorting technology and solutions that shape the future of mail and parcel automation across Europe, North America and Asia. Set new industry standards and champion customer-centric services and solutions with our dynamic team based in Irving, Texas, USA.

This role offers a hybrid work setting with up to 50-75% domestic and international travel.

Can you see yourself in this profile? Then Korber is the right place for you. We look forward to getting to know you!

Equal opportunity employer

We are an Equal Opportunity Employer and are committed to ensuring equal employment opportunity to all applicants. All hires to our team are based on qualifications, merit, and business needs. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial, and/or local law.

Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience, please contact us via jobs@koerber.com. We work with selected partners and therefore ask recruitment consultancies to refrain from contacting us by mail or telephone.

The duties listed above are intended only as representation of the essential functions of this position. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change at the sole discretion of the employer. Nothing in this document alters an employee's at-will employment status

Apply now and join our team!

Ready for your next step? Click on ‘Apply now’ to get started right away! As long as the position is advertised, you can apply at any time.

We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status. You can find out more about our culture here Culture at Körber - it's worth taking a look!

If you have any questions or technical problems, please send us an e-mail to jobs@koerber.com. Judith Lascano is the responsible person for this job advertisement. We work with permanent partners and therefore ask recruitment consultants to refrain from contacting us by e-mail or telephone.