Administrative - Customer Support

Company:  Körber Supply Chain PT S.A.
Location: 

Maia, PT

Job ID:  9317

Administrative - Customer Support

Your role in our team

 

As an Administrative – Customer Support, you will provide administrative and operational support to ensure the smooth functioning of customer support activities and internal processes. You will coordinate administrative tasks, support internal teams, and ensure that documentation, tools, and equipment processes are properly managed.

 

Your responsibilities

  • Provide administrative support to customer support and service teams

  • Manage the tool calibration process, coordinating with Quality, Vilar, and external entities

  • Ensure registration, tracking, and control of tools in internal systems

  • Perform tool inspections and support internal DL50 tool inspections

  • Manage personal protective equipment (PPE), including control and distribution for projects/clients such as CCEP, Renova, SB, and Navigator

  • Support the management and distribution of workwear (uniforms)

  • Coordinate and manage travel reservations for employees when required

  • Maintain accurate records, documentation, and reports related to administrative and operational activities

  • Collaborate with internal departments to ensure efficient support and service delivery

Your profile

  • Previous experience in administrative or customer support roles

  • Strong organizational and coordination skills

  • Attention to detail and ability to manage multiple administrative processes

  • Good knowledge of MS Office tools (especially Excel and Outlook)

  • Good communication skills and a proactive attitude

  • Good Kowledge in  English 

  •  

Your benefits

  • Exciting tasks in a fast-growing, future-oriented industry player;
  • Competitive salary package, with extra days off, including your birthday, flexible working hours;
  • Health insurance for the whole family;
  • Well-Being and Employee Assistance Program;
  • Active protocols with external partners and other caring perks (ex: fresh fruit, bread and yogurt);
  • A pleasant and collaborative working atmosphere.

 

Your working environment at Körber
At the heart of every solution, every success, is a team of dedicated professionals willing to help each other while bringing creativity and energy to every project. Körber Supply Chain is the embodiment of this.

Home to hundreds of the best minds in the industry, spanning technology for warehousing, logistics, transportation, and more, you’ll work with some of the biggest brands in the world and empower smaller players to disrupt the market—maybe even change the world. Turn your passion into a fulfilling career with Körber Supply Chain! 

Can you find yourself in this profile and contribute to something big? Then you are right at Körber. We are looking forward to getting to know you!

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Körber is a global technology company for intelligent manufacturing and supply chain solutions. As a reliable innovation partner, Körber turns entrepreneurial thinking into customer success by providing leading technology to fuel what’s next – from end-to-end pharma production and advanced supply chain solutions to high-tech machinery and process equipment. Körber combines deep domain expertise with integrated hardware, software, and digital services, to help customers take the next step.

The Business Area Supply Chain is part of Körber, a global technology company for intelligent manufacturing and supply chains solutions.


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