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Placement Service & Maintenance Technician

Posting Date:  Jan 25, 2023

Remote work, US

Business Area:  Supply Chain
Company:  Korber Supply Chain NA, LLC

Placement Service & Maintenance Technician


The Service and Maintenance Technician reports directly to the Service Manager of North America and will be located at a customer site in Morris, Illinois.  The Service and Maintenance Technician is recognized as an expert in his field in troubleshooting, maintenance, repair and service of automated material handling systems (MHS) including palletizing, depalletizing and conveying across North America. 


Your role in our team

  • You will manage all inspections, maintenance, repair, service, machinery optimizations, troubleshooting and diagnostic testing at the customer's facility for MHS across North America
  • You will resolve MHS performance issues through analytical reasoning
  • You will service assignment preparation and writing of detailed service reports
  • You will conduct service technician and customer training
  • You will control KSC NA Service tooling inventory to ensure it is adequate and in good working order
  • In collaboration with the service manager, you will collect and report information on customers’ installed base and needs for service, spare parts, modernization / optimization and training
  • You will perform internal and external interface communication
  • You will assist the service manager in developing work instructions
  • You will execute extraordinary and additional tasks as required for business
  • You will actively contribute to the growth of the organization
  • You will execute knowledge transfer and training of local staff according to Körber company product portfolio, processes, and know how
  • You will set up and implement standard procedures


Your profile

  • You have obtained certified training or a degree in electrical and/or mechanical field
  • You have advanced knowledge of electrical and mechanical systems
  • You have gained a minimum of 4 years of relevant professional experience in MHS or a related field
  • You have experience with troubleshooting and programming Rockwell and Siemens programmable logic controllers
  • You have the ability and willingness to travel within North America (90%) plus occasional extended trips to Europe with short notice
  • You have the ability to upload new software and to configure frequency inverters
  • You have the ability to train other KSC NA technicians as well as customers
  • You have the ability to continuously learn systematically and methodically with the ability to accept feedback
  • You have the ability to work effectively in both independent and team environment
  • You have the ability to work in multicultural environment
  • You have previous knowledge and experience managing client relationships and strong customer-service focus
  • You have strong and persuasive verbal and written communication skills
  • You have the willingness to work “on-duty” after office hours (breakdown assignments)
  • You will comply with the Körber Code of Conduct and Business Ethics
  • You have a valid driver’s license and passport
  • You have a valid work-related certificates (such as safe work, H&S compliance, etc)
  • You have good command of MS Office applications
  • You have the willingness to have a background check performed and a drug test


Your benefits

  • You will receive a competitive salary including a potential for bonuses
  • You will have a flexible office/work from home schedule
  • You will be working in a fast-paced and dynamic environment, with international clients and colleagues
  • You have access to competitive Medical, Dental and Vision insurance
  • You have the option to enroll in 401K/RRSP matching program
  • You will have Flexible Time Off, 11 days paid holiday and 1 day of volunteer time per year
  • You will have a fun casual, and flexible work environment


Equal employer opportunity

Our nation’s military veterans represent the top talent this country has to offer. They bring meaningful skills to the workplace and are assets to our company. We encourage U.S. Military Veterans to apply.

Körber Supply Chain is an Affirmative Action/Equal Employment Opportunity Employer Minority/Female/Disabled/Veteran



Recruitment Team
For questions please contact us via
Please apply exclusively via the “Apply now” button.
Recruiter: Alyssa Cuevas

For questions please contact us via
Please apply exclusively via the “Apply now” button.

The Körber Business Area Supply Chain is part of the international technology group Körber with about 12,000 employees and more than 100 locations worldwide. We uniquely provide a broad range of proven, end-to-end supply chain solutions fitting any business size, strategy or appetite for growth. Our customers conquer the complexity of the supply chain thanks to our portfolio that includes software, automation, mail and parcel solutions, voice solutions, robotics, and materials handling – plus the expertise to tie it all together. Körber helps to manage the supply chain as a competitive advantage. Conquer supply chain complexity – with Körber.

Nearest Major Market: Eugene

Job Segment: Testing, Facilities, Supply Chain, Maintenance, Electrical, Technology, Operations, Manufacturing, Engineering